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16px;padding-bottom:15px;border-bottom:1px solid var(--line-soft)}.ticket-owner-profile .avatar{width:52px;height:52px;font-size:18px}.ticket-owner-profile b,.ticket-owner-profile small,.ticket-owner-profile span{display:block}.ticket-owner-profile b{font-size:14px}.ticket-owner-profile small{margin-top:4px;color:var(--muted);font-size:11px}.ticket-owner-profile span{margin-top:3px;color:var(--amber-2);font-size:10px}.message-image-link{display:block;width:fit-content;max-width:100%;margin-top:9px}.message-image{display:block;max-width:min(100%,480px);max-height:360px;border:1px solid var(--line);border-radius:10px;background:var(--panel);object-fit:contain}.chart-wrap canvas{cursor:crosshair;touch-action:manipulation}.chart-wrap canvas:focus-visible{outline:2px solid var(--amber);outline-offset:4px;border-radius:8px}.chart-tooltip{position:fixed;z-index:60;max-width:calc(100vw - 20px);border:1px solid var(--line);border-radius:10px;background:var(--panel);box-shadow:var(--shadow);padding:9px 11px;pointer-events:none;transform:translate(-50%,calc(-100% - 12px));transition:opacity .12s ease,transform .12s ease}.chart-tooltip.below{transform:translate(-50%,12px)}.chart-tooltip strong,.chart-tooltip span{display:block;white-space:nowrap}.chart-tooltip strong{font-size:11px}.chart-tooltip span{margin-top:3px;color:var(--amber-2);font-size:10px;font-weight:700}.chart-tooltip[hidden]{display:none}.management-card,.close-card{display:grid;gap:15px}.management-heading h4{margin:0}.management-heading p{margin:5px 0 0;color:var(--muted-2);font-size:10px;line-height:1.45}.management-group{display:grid;gap:10px;border-top:1px solid var(--line-soft);padding-top:14px}.management-group-title b,.management-group-title small{display:block}.management-group-title b{font-size:11px}.management-group-title 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b{font-size:9px}.media-viewer-open{overflow:hidden}.media-viewer{position:fixed;z-index:220;inset:0;display:grid;place-items:center;padding:18px}.media-viewer[hidden]{display:none}.media-viewer-backdrop{position:absolute;inset:0;background:#000000db;backdrop-filter:blur(10px)}.media-viewer-card{position:relative;display:grid;width:min(1180px,calc(100vw - 36px));height:min(850px,calc(100vh - 36px));grid-template-rows:auto minmax(0,1fr) auto;overflow:hidden;border:1px solid var(--line);border-radius:18px;background:var(--panel);box-shadow:0 28px 90px #0000008c}.media-viewer-card header{display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line-soft);padding:14px 16px}.media-viewer-card header small{color:var(--amber-2);font-size:8px;font-weight:850;letter-spacing:.14em}.media-viewer-card h3{max-width:min(580px,55vw);overflow:hidden;margin:3px 0 0;font-size:13px;text-overflow:ellipsis;white-space:nowrap}.media-viewer-actions{display:flex;align-items:center;gap:8px}.media-viewer-close{display:grid;width:38px;height:38px;place-items:center;border:1px solid var(--line);border-radius:10px;background:var(--surface-button);color:var(--text);font-size:21px;cursor:pointer}.media-viewer-stage{display:grid;min-height:0;place-items:center;overflow:auto;background:color-mix(in srgb,var(--bg) 88%,#000);padding:16px}.media-viewer-stage img,.media-viewer-stage video{display:block;max-width:100%;max-height:100%;border-radius:10px;box-shadow:0 12px 44px #00000059}.media-viewer-stage iframe{width:100%;height:100%;border:0;border-radius:10px;background:#fff}.media-viewer-card footer{display:flex;min-height:52px;align-items:center;justify-content:center;gap:14px;border-top:1px solid var(--line-soft);padding:8px 16px}.media-viewer-card footer span{min-width:70px;color:var(--muted);font-size:10px;text-align:center}.media-viewer-nav{min-width:42px;padding:0;font-size:21px}@media(max-width:640px){.media-viewer{padding:0}.media-viewer-card{width:100vw;height:100vh;border:0;border-radius:0}.media-viewer-card header{padding:10px}.media-viewer-actions>a{display:none}.media-viewer-stage{padding:8px}}